What is Menaship?
Menaship helps businesses manage shipping operations in one place—from preparing shipments and working with supported delivery providers to monitoring shipment progress and sharing tracking links with customers.
Is Menaship a delivery company?
No. Menaship is a shipping operations platform, not a carrier. The selected delivery provider handles pickup, transportation, and delivery.
Who is Menaship for?
Menaship is for businesses that want a clearer, more organized way to manage deliveries from their branches or pickup locations, without switching between separate carrier dashboards for everyday shipping tasks.
Which carriers and destinations can I use?
Available options depend on the carriers and services enabled for your business, their coverage, and your shipment details. A carrier may not support every destination, package size, or type of goods.
What do I need to create my first shipment?
Set up your business, add a pickup branch with a confirmed location, and complete the required carrier connection or setup. You can prepare your workspace before connecting a carrier, but shipment creation requires an eligible delivery option and complete shipment details.
Can I manage more than one branch?
Yes. You can organize pickup locations as branches within your business and select the relevant branch when creating a shipment. Each branch must meet the selected delivery provider’s requirements.
Can my customers track their shipments?
Yes. You can share a tracking link that lets customers view the shipment’s available delivery updates without creating a Menaship account.
How up to date is shipment tracking?
Tracking reflects the latest information received from the delivery provider. Updates may not appear immediately, and their availability depends on the carrier and service. An unchanged status does not necessarily mean the shipment has stopped moving.
Can I cancel a shipment?
Cancellation depends on the delivery provider, service, and shipment stage. Where cancellation is supported, you can submit a request. A request does not mean the shipment has been cancelled; wait for confirmation. Carrier charges may still apply under the relevant terms.
Is Menaship available in Arabic and English?
Yes. Menaship supports Arabic and English, including a right-to-left interface for Arabic.
The Menaship app opens to pilot businesses at launch.
Request pilot access